Support
Something not working, or a question about a purchase? Tell us your iPhone model, iOS version and what you were typing in. We reply within two working days.
support@pimdee.app
Email supportTurn on the keyboard
- Open Settings › General › Keyboard › Keyboards.
- Tap Add New Keyboard and choose PimDee.
- In any app, hold the globe key and pick PimDee.
Common questions
Do I need to turn on Full Access?
No. Typing, spelling help, themes and Skill Keys all work with it off. Full Access adds the paste key and saving clips from the keyboard.
How do I save a clip?
Use Share › Save to PimDee from any app, or copy something and open PimDee. With Full Access on, the keyboard can save what you copy too. iOS may ask before PimDee pastes.
How do I make my own Skill Key?
Open the PimDee app and add a Skill Key with the text you want it to type. Use {input} where the word you typed before tapping the key should go.
Why doesn't PimDee auto-correct?
On purpose. Spelling help offers a fix in the bar above the keys; tap it or keep typing. Thai is never changed for you.
How do I restore a purchase?
Open the PimDee app and tap Restore Purchases, using the same Apple ID you bought with.
How do I cancel Plus?
Go to Settings › your name › Subscriptions › PimDee and choose Cancel Subscription. You keep Plus until the end of the period you paid for.
How do I get a refund?
Apple handles payments, so refunds are requested at reportaproblem.apple.com.
Can I share packs or Plus with my family?
Not at the moment. Family Sharing is not turned on for PimDee purchases.